OCLLL Organization Coaching

The Organizational Coaching: Leadership and Lifelong Learning master aims to promote the development of specific professional coaching skills and the mastering of methods and practices of organizational coaching, by expanding the participants’ experience and knowledge and by analyzing training and/or work challenges. Special attention is given to action research methods, how to give feedback and evaluation, and metacognitive aspects of conducting coaching with clients/coaches. The teaching format is distance learning but with different characteristics: the first and the last lessons adopt a hybrid mode, the others a synchronous and/or asynchronous mode. 

The Master includes synchronous exercises on coaching practices and the completion of a project. The course ends with a final exam.

The Master in Organizational Coaching: Leadership and Lifelong Learning opens up several career opportunities, especially in the field of professional coaching, a growing field that focuses on helping individuals and organizations achieve challenging goals and realize their full potential. Several professional coaching profiles are developed within the master’s program: the executive coach, who works with business leaders and managers to improve decision-making and performance; the career coach, who helps clients identify opportunities and strategies for professional success; the leadership coach, who works with leaders to develop and improve their effectiveness; the team coach, who improves group dynamics, collaboration, and productivity within organizations; and the business coach, who works with entrepreneurs to develop and grow their businesses, providing guidance on strategy, problem solving, and goal achievement. In organizations, coaching skills are now essential for human resource management, particularly for: facilitating learning and growth; developing talent and potential; addressing challenges and overcoming critical issues; and facilitating and supporting change and innovative progress.

The Master Organizational Coaching: Leadership and Lifelong Learning includes the following teachings and the implementation of the related modules: 

Teaching: Fundamentals of Coaching 

Modules:

• Theoretical approaches and models of coaching
• Professional implications and ethics in coaching

Contents: Theory, research and practice of coaching in organizations; related ethical implications. 

Teaching: Adult education 

Module:

• Lifelong learning and continuing education

Contents: Theories and models of lifelong learning and applications in organizational contexts 

Teaching: Organizational Leadership 

Modules:

• Coaching for leadership development
• Coaching for transformative leadership

Contents: Leadership theories and models and applications in personal and professional life. 

Teaching: Career Development 

Modules:

• Professional development to Coaching individuals
• Professional development to coaching teams
• The role of coaching to address career issues
• Reflective practices for personal career development

Contents: Traditional and Contemporary Adult Career Development; diversity and inclusion, technology and career assessments, and organizational issues. 

Teaching: Diversity, equity and inclusion 

Modules:

• Differences among groups
• Promoting diversity values in organizational contexts

Content: Coaching in dyads with diversity (e.g., age, class, race, gender, and other identities and positionalities) 

Teaching: Personnel psychology and diversity

 Modules:

• Introduction to Personnel Psychology
• Cross-cultural Issues in recruitment, selection and performance Management

Contents: Theoretical foundations and key practices in human resources management. Diversity and performance management. 

Teaching: Coaching methods and practices 

Modules:

• Developing and using coaching toolbox
• Methods and practices of organizational coaching
• Inventions applied in organizations

Contents: Methods and practices of organizational coaching. Management of the coaching process, the use of evaluations, feedback, selection of interventions. 

Teaching: Development of communities of practice in organizations 

Modules:

• Processes and strategies for developing communities of practices
• Configuring a set of tools for developing community of practices
• Activities oriented to developing practices for communities

Contents: Communities of practice and social construction of knowledge within organizational systems. Models and strategies for building effective operational and organizational communities inspired by the principles of coaching. 

Teaching: Coaching for teams and groups

Modules:

• Activities to develop the practices of coaching teams
• The use of technology for team and group coaching
• Facilitating team and group coaching

Contents: Coaching strategies for leading and developing teams and groups in organizations and communities.

The general ranking of merit for the academic year 2024/25 will be published on the Italian page of this Master according to the timing provided in the Call.